Archive for December, 2009

BlackBerry not receiving email?

Wednesday, December 23rd, 2009

Research in Motion on Tuesday night confirmed a BlackBerry outage affecting some users in North and South America – the company’s second in several days.
The problems do not appear to affect calling or text messaging, but users are not receiving e-mails. Others have reported problems with BlackBerry Messenger (BBM), an instant message program available on the devices.
“Some BlackBerry customers in the Americas are experiencing delays in message delivery,” RIM said in a statement. “Technical teams are actively working to resolve the issue for those impacted. RIM apologizes for any inconvenience experienced by customers.”
The outage is the second for RIM in that past five days. For several hours on Thursday, users were once again not able to receive or send e-mail messages.

Microsoft Bug Fixed

Tuesday, December 15th, 2009

Microsoft says it has a fix for a bug that was keeping Office 2003 users from being able to access some rights-managed files.
The bug, which cropped up on Friday, meant that users of Office 2003 were unable to access files protected using Microsoft’s rights management service (RMS) technology.

Microsoft posted a software download known as a “hotfix” on Saturday that it says resolves the issue.
“The issue of the inability to open Office 2003 documents protected with RMS has now been resolved with a hotfix,” Microsoft said in a short statement on its Office sustained engineering blog.